A note to our customers about the Coronavirus

With our customers, staff, and their families at the core of everything we do, we are closely monitoring and addressing concerns about the novel coronavirus (COVID-19).  D-Patrick service, parts, body shops and sales are open and operating at normal business hours. The cleanliness of our facilities has always been a top priority for us.  In addition to our regular cleaning schedules, we are providing additional sanitation measures with special attention to restrooms and high traffic areas. We will also be following CDC recommendations, found here, and abiding by local official guidelines.

Service and Shopping Options Available

Here are some additional options to save you time before visiting the dealership

  • Shop online - Shop our entire inventory online 24/7 from any device
  • Get Pre-Qualified - Complete your credit application online
  • Schedule Service - Use our online service schedulers to book a day and time
  • Get a Instant Cash Offer - Get an online instant cash offer for your trade
  • Talk To Us - Submit an inquiry from anywhere, we will respond during business hours
  • Local delivery and pickup - we will deliver your vehicle purchase to you, and we offer at home service pickup and drop off, ask your agent for more about this option

CDC Information

Actions for protecting communities from COVID-19

Coronavirus Infographics

D-Patrick, Inc. COVID-19 Plan

Stage 2 of Indiana's Back on Track Plan - May 11, 2020

Employee Health Screenings

We are implementing the following health screening process for all Employees:

  • All employees are asked to do a self-assessment each day to check if they have any COVID-19 type symptoms (fever, cough, sore throat or shortness of breath).
  • Employees who have symptoms of acute respiratory illness are recommended to stay home, seek medical attention and not come to work until they are free of fever (100.4 F or greater using an oral thermometer), signs of a fever, and any other symptoms for at least 72 hours, without the use of fever-reducing medicines.
  • Employees who are well but who have a family member at home with COVID-19 must notify their supervisor.
  • If an employee is confirmed to have COVID-19 they are required to notify their supervisor immediately.

Enhanced Cleaning and Disinfecting Protocols

We will continue the enhanced cleaning and disinfecting protocols instituted in March, including:

  • Routinely clean all frequently touched surfaces in the workplace, such as workstations, countertops, and doorknobs.  Use the cleaning agents that are usually used in these areas and follow the directions on the label.
  • Wipe down commonly used surfaces (for example, doorknobs, keyboards, remote controls, desks) regularly

Personal Hygiene Measures for Employees and Customers

We ask all employees, visitors, and customers to practice the following personal hygiene measures:

  • Cover your nose and mouth with a tissue when coughing or sneezing (or an elbow or shoulder is no tissue is available).
  • Wash your hands often with soap and water for at least 20 seconds or with an alcohol-based hand sanitizer that contains at least 60-95% alcohol.  Soap and water should be used preferentially if hands are visibly dirty.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Utilize Hand sanitizing stations around the dealership.
  • Avoid close contact with people who are ill.

Social Distancing Measures

We will continue to comply with social distancing measures from other individuals, including:

  • Maintaining a distance of at least six feet where possible
  • Wearing face coverings or other barriers if necessary

D-Patrick Ford Sales Hours

  • Monday 8:00 am - 7:00 pm
  • Tuesday 8:00 am - 7:00 pm
  • Wednesday 8:00 am - 7:00 pm
  • Thursday 8:00 am - 7:00 pm
  • Friday 8:00 am - 7:00 pm
  • Saturday 8:00 am - 5:00 pm
  • Sunday Closed

D-Patrick Ford Service Hours

  • Monday 7:00 am - 4:30 pm
  • Tuesday 7:00 am - 4:30 pm
  • Wednesday 7:00 am - 4:30 pm
  • Thursday 7:00 am - 4:30 pm
  • Friday 7:00 am - 4:30 pm
  • Saturday 7:00 am - 12:00 pm
  • Sunday Closed

D-Patrick Ford Parts Hours

  • Monday 7:00 am - 4:30 pm
  • Tuesday 7:00 am - 4:30 pm
  • Wednesday 7:00 am - 4:30 pm
  • Thursday 7:00 am - 4:30 pm
  • Friday 7:00 am - 4:30 pm
  • Saturday 7:00 am - 12:00 pm
  • Sunday Closed